|
UniCare Customer Service
-
Thank you for selecting UNICARE for your health plan. We're committed to providing you with products and services that put you back in charge of your health care. We have a vision of health care for the real world, one where members are happy with their health plan. Some might call it a medical miracle. We call it "The Cure for Healthcare."
Questions About Your Plan?
If you have a question about your plan, you can reach a customer service representative at the toll-free number listed on your ID card. These trained specialists can provide general plan information, answer questions about your specific plan, check the status of a claim, provide information on network doctors and check if a certain provider is part of our network.
You also can reach UNICARE by calling us toll-free at 1-877-UNICARE (1-877-864-2273).
Seniors please call toll-free at 1-800-459-1732.
If you are looking for a UNICARE provider in your area, use the Provider Finder.
________________________________________________________
Celtic Insurance Customer Service
For all your customer service inquiries you can contact us by email or by phone.
All email responses will be answered within 24 hours during Monday - Friday. Please send us your request at cservice@celtic-net.com and include your name, policy number and phone number to expedite a reply.
Celtic Client Services Representatives are available at (800)477-7870 between 8:00 AM and 5:00 PM Central Time Monday-Thursday and Fridays between 8:00 AM and 2:00 PM Central Time
Click here to find a Provider
__________________________________________________________________________
Fortis Health Customer Service
Since 1892, Fortis Insurance Company has had a strong tradition of innovation, service, financial stability and integrity. It has been a vital part of the downtown Milwaukee, Wisconsin community since 1900. The company draws on this history to successfully respond to changes and challenges in the business environment with customer-focused products and services.
If you are an existing Fortis Health customer:
 Written inquiries may be sent to Fortis Health, P.O. Box 624, 501 West Michigan, Milwaukee, WI, 53201-0624.
To reach us by phone, please call 1-800-800-1212.
Hours 7:30 a.m. to 5 p.m. CST, Monday through Friday
You may also reach us by fax at 414-224-0472.
Click here to find a Provider
_________________________________________________
World Insurance Customer Service
If you have any questions, contact World's Customer Service Department at 800-786-7557 between 7:30 a.m. and 5 p.m. (Central Standard Time), Monday through Friday. For your convenience, you may leave a message on our answering service, which is available 24 hours a day, seven days a week. Your call will be returned within 24 hours, or during the next business day. (Agents - you may also contact our Marketing Department at 800-995-9010.)
Find A Provider Now
_______________________________________________________________________________
 Customer Service
Your customer service representative is your advocate at Blue Cross and Blue Shield of Illinois. Their primary focus is to help you understand your medical benefits and to assist you should a problem arise.
For personalized care, you can reach your representative by calling the number printed on the back of your Blue Cross and Blue Shield of Illinois identification card, consult your employer?s benefits representative or drop us an email.
Depending on your employer, you may not receive coverage for all the benefits listed below. Please check your benefits materials to determine your specific benefits.
| Product/Services |
Description |
Phone Number |
|
HMO Illinois/Blue Advantage HMO |
| |
HMO Hotline |
(800) 892-2803 |
| HMO Blue USA (away from home urgent care) |
(800) 810-BLUE |
| Walgreen's Healthcare plus (mail order pharmacy refills) |
(800) Rx-Refill |
| Mental Health Network: Physician Care Network |
(800) 939-6333 |
| All other members |
contact your PCP |
| Chemical Dependency Network: Physician Care Network |
(800) 939-6333 |
| All other members |
(800) 346-3986 |
| BlueExtras (American Specialtyýý Health) |
(877) 320-2746 |
| EyeMed Vision Care |
(866) 273-0817 |
| TruVision Discount Laser Surgery and Disposable Contact Lens Home Delivery Program |
(866) 484-2020 |
| |
|
|
BlueChoice (POS) |
| |
BlueChoice (POS) |
Call the toll free number on the back of your ID card |
| EyeMed Vision Care Discount Program |
(866) 273-0813 |
| TruVision Discount Laser Surgery and Disposable Contact Lens Home Delivery Program |
(866) 484-2020 |
| |
|
|
PPO |
| |
PPO |
Call the toll free number on the back of your ID card |
| Out-of-Area BlueCard PPO Providers |
(800) 810-BLUE (2583) |
| EyeMed Vision Care Discount Program |
(866) 273-0813 |
| TruVision Discount Laser Surgery and Disposable Contact Lens Home Delivery Program |
(866) 484-2020 |
| |
|
|
Prescription Drug Unit |
| |
Prescription Drug Unit |
(800) 423-1973 |
| |
|
|
Individual & Family Products |
| |
Under 65 New Enrollment
|
(800) 654-7385 |
| Under 65 Customer Service |
(800) 538-8833 |
| Medicare Supplement |
(800) 624-1723 |
Find a Provider Now
Click on the Logo below to enter the BCBSIL online customer service center.
________________________________________________________________________________
Humana One Customer Service
Click the Logo to find a provider now
MyHumana -- The benefits of membership
If you haven't yet registered for MyHumana, take a moment to learn about the benefits of membership.
MyHumana is a special section of our Web site created just for members. It's the secure place in which registered members can access their personal information, review claims and benefits, learn about treatment options and costs...any time they need to. Don't worry about customer service hours. MyHumana is available around the clock.
This free service is available to Humana health plan members who complete the simple registration process.
Use MyHumana to...
- Review your health plan's benefits.
- Check the status of a medical, prescription or dental claim and view your share of the cost.
- Participate in HumanaBeginningsý, a pregnancy program for most members.
- See how much you've spent on health care this plan year.
- Get estimated costs of common medical services and procedures.
- Learn about chronic medical conditions.
- Access your personal health record.
Register for MyHumana Now!
Contact Humana
By phone:
Please refer to the appropriate telephone number below for customer service. You must be a member of a Humana plan to receive assistance.
Commercial Members 1-800-4-HUMANA
All Medicare Claims 1-800-457-4708
All Medicare Premium Billing and Enrollment 1-800-992-2551
By mail:
Corporate Office Address
Humana Inc.
500 West Main Street
Louisville, KY 40202 | 
l